Monthly reservation check of GDS bookings

For Reconline GDS reservations, a commission is only charged if the guests stayed at your hotel and paid for their stay. If guests have not turned up or cancelled their booking free of charge, no commission will apply.

To ensure, that you do not pay too much commission, a mothly reservation reconciliation is necessary.

You receive an e-mail on the 1st of each month asking you to validate the previous month's GDS check-outs. 

The reservation statuses must be checked and - if necessary- adjusted by the 8th of the month so that the update is considered in the commission invoice.

To make the adjustments, simply follow the link that was sent to you by email. This will take you directly to the list of GDS bookings that departed in the previous month.

You can also access the list in our Hotel-Spider extranet -> Reservations -> Reconciliation

Here you can check the reservation data marked in red and correct it if necessary:

1) Arrival and departure date

2) Total price paid for the overnight stay

3) Status of the reservation:

• No-Show:
  No-Show means, the guest has not arrived at the hotel (only the GDS transaction fees will be charged by Reconline)
• Cancellation:
  The customer has cancelled the booking directly at the hotel, by telephone or e-mail. Only the GDS transaction fees will be charged by Reconline.
  These fees do not apply if a booking is cancelled via the original booking channel before check-in. It is therefore recommended that the guest cancels the booking.
• Modify:
  The stay period was changed directly at the hotel, by telephone or email. The amount of the commission will be adjusted to the actual nights stayes and their total price.

Your changes will be saved automatically.

You'll receive the GDS commission invoice on the 9th of the month. If you have activated SEPA Direct Debit as a payment method with us (recommended), the amount will be debited automatically.