General

Extranet

• Training video
• Which inputs do I need to renew regularly in Hotel-Spider?

Settings & Users

• Extranet User Management
• Login Hotel-Spider Extranet
• How do I define to which email addresses Hotel-Spider sends notifications?
• How can I see and pay my monthly bills?
• Where can I see user change logs?

Rates

• Creating and editing rates

Products

• Setting up price derivations
• Inherited parameters for derived rooms, rates and products

Availabilities

• Change availabilities
• Availability table
• Availabilities video

Booking rules

• Advance reservation restrictions: Setting the minimum and maximum advance booking offset
• Close/deactivate bookability or availability with one click
• Overview of the booking rules and the different levels
• How can products be filtered for a better overview?
• Setting the minimum and maximum length of stay
• What does "Closed for arrival" and "Closed for departure" mean ?

See all 7 articles

Prices

• How do I change or extend price derivations?
• How do I change the prices for a longer period in Hotel-Spider?
• Set children prices and additional adult prices

Reservations

• Retrieving credit card details in the new reservation overview
• Credit cards - verification feature
• Two-factor authentication (2FA) to log in and retrieve credit card information
• Manual re-release / push of reservations to PMS
• Retrieval of Reservation Logs